GENERAL
The information below is a public offer of the vin.cleaning Website, the rights to which belong to VIN CLEANING LIMITED LLC (hereinafter referred to as the Contractor), to any legal entity or individual (hereinafter referred to as the Customer, and together the Parties) to sign a Service Agreement (hereinafter referred to as Agreement) on the basis of Article 633 of the Civil Code of Ukraine.
By submitting an Application for the provision of Services, the Customer agrees that:
• He has read the terms of this Offer in full;
• Payment for the Services means that he accepts all the terms of this Offer in full without any exceptions and restrictions on his part (acceptance). An agreement concluded by accepting this Offer does not require bilateral signing.
• If the Customer does not agree with the terms of this Offer, he should refuse to submit the Application and contact the Contractor to discuss the possibility of concluding an agreement on individual terms.
• The offer (including any of its parts) may be changed by the Contractor without any special notice. The new version of the Offer comes into force from the moment it is posted on the Site, unless otherwise provided by the new version of the Offer.
• The offer (including any of its parts) may be changed by the Contractor without any special notice. The new version of the Offer comes into force from the moment it is posted on the Site, unless otherwise provided by the new version of the Offer
The relations between the Parties may be additionally regulated by separate documents and agreements regulating the use of the relevant services. The use of such additional documents and agreements does not invalidate this Offer.
SUBJECT OF AGREEMENT
The Customer instructs, and the Contractor undertakes to provide the Services in accordance with the Customer's instructions, and the Customer undertakes to accept and pay for the Services rendered.
Services may include:
• Report on inaccurate information on the Internet about the property of the Customer. The report contains a list of sites where such information is posted.
• Online Reputation Management (SERM). Removing false information posted on unscrupulous resources on the Internet.
A specific list of Services from those specified in clause 2.2. The Agreements, their price, the term of rendering, as well as other necessary conditions of the Agreement are determined by the Parties during negotiations after the Contractor submits the Application for the provision of Services, are reflected in the task for the provision of Services (hereinafter referred to as the Task), which is an integral part of the Agreement.
A prerequisite for concluding the Agreement is the unconditional acceptance by the Customer of the terms of the privacy policy posted on the Site and containing the rules for using the Customer's personal information.
RIGHTS AND OBLIGATIONS OF THE CUSTOMER
The customer has the right:
• At any time, check the progress and quality of work performed by the Contractor, without interfering in its activities and without creating additional obligations for it that are not provided for by the Agreement;
• Carry out other actions not prohibited by the legislation of Ukraine related to the execution of the Agreement.
The customer undertakes:
• Before the conclusion of the Agreement, familiarize yourself with the content of this Offer, the procedure and conditions for the provision of Services (Task);
• Allocate a responsible employee for operational interaction with the Contractor. Provide for business correspondence, within the framework of this Agreement, an e-mail address authentically belonging to the Customer.
• Provide the Contractor, at his request, with all the information necessary for the provision of the Services, reliable information about himself;
• Pay the cost of the Services and fulfill your obligations in full, including accepting the results of the Services provided.
RIGHTS AND OBLIGATIONS OF THE CONTRACTOR
The contractor must:
• Provide Services in a high quality and in full, on time and at a price agreed by the Parties in the Assignment;
• Conduct consultations on issues arising from the Customer in connection with the provision of Services to him by telephone, correspondence by e-mail or instant messengers;
• Start rendering the Services within 3 working days from the receipt of payment from the Customer.
• Within 3 working days after the end of the provision of the Services, provide the Customer with reports on the work performed;
• Immediately notify the Customer of all circumstances that may cause a delay in the provision of the Service;
• Maintain confidentiality of the terms of this Agreement, as well as information received from the Customer in connection with the execution of this Agreement;
• Ensure the confidentiality of personal data about the Customer in accordance with the legislation of Ukraine.
The Contractor has the right:
• Require the Customer to provide the necessary information for the proper provision of the Services;
• In case of violation by the Customer of the term and / or amount of payment for the cost of the Service specified in the Assignment, the Contractor has the right to demand compensation for losses incurred by him as a result of this violation;
• Independently determine the composition of the personnel ensuring the proper provision of the Service, if necessary, involve third parties.
PAYMENT FOR SERVICES
The price for the Contractor's Services, as well as the payment procedure, are indicated in the commercial offer and in the Invoice issued by the Contractor to the Customer.
Payment for the Services is made by the Customer in a non-cash form.
Payment is considered to be made by the Customer from the moment the entire amount of money is credited to the Contractor's account.
PRIVACY
The Parties recognize any information relating to the conclusion and content of this Agreement, including any annexes and additions to it, as a commercial secret and undertake to strictly maintain the confidentiality of such information, not disclosing it to third parties without the prior written consent of the other Party, except in cases where when it is necessary for the purposes of the Agreement or disclosure to the relevant government authorities in cases specified by law. This provision does not apply to well-known or publicly available information.
RESPONSIBILITIES OF THE PARTIES
For non-fulfillment or improper fulfillment of their obligations under this Agreement, the Parties shall be liable in accordance with the current legislation of Ukraine and this Agreement.
All disputes are resolved through negotiations between the parties, and if the parties cannot agree, in the Economic Court in accordance with the current legislation of Ukraine.
The Contractor is not responsible for the quality of the Services, if the Customer provided false information necessary for the provision of the Services, or provided the Contractor with information that does not comply with the current legislation of Ukraine.
The Contractor is not responsible for the Customer's failure to achieve the results he expected to achieve using the Contractor's Services (for the discrepancy between the results of the Services provided and the Customer's expectations).
In any case, the total amount of the Contractor's liability under the Contract is limited to the amount received by the Contractor from the Customer under the Contract.
The Parties are released from liability for non-performance or improper performance of obligations under the Agreement for the duration of force majeure. Force majeure means extraordinary and insuperable under the given conditions circumstances that prevent the Parties from fulfilling their obligations under this Agreement. These include natural phenomena (earthquakes, floods, etc.), circumstances of public life (military actions, states of emergency, strikes, epidemics, etc.), prohibitive measures of state bodies (prohibition of transportation, currency restrictions, international sanctions of the ban for trade, etc.). During this time, the Parties do not have mutual claims, and each of the Parties assumes its own risk of the consequences of force majeure.
OFFER VALIDITY
This public offer comes into force from the moment of payment for the services established by this offer.
The Contractor has the right to change the terms of this offer unilaterally. The effective date of changes to this offer is the date of their publication on the Contractor's website.
The contract can be terminated ahead of schedule by mutual agreement of the parties. In the event that the Agreement is terminated before the completion of the work provided for by the Assignment, mutual settlements between the parties are determined by an additional agreement.
Unless otherwise provided by an additional Appendix to the Agreement, after the Customer has made payment and the Contractor has begun to execute the Contract, but by the time the work is completed, in the absence of any guilty actions of the Contractor, the Customer has the right to terminate the Contract in writing by notifying the Contractor about this 7 (seven) calendar days before the date of termination of the Agreement. The payment made in this case is not refundable.
Unless otherwise specified in the additional Appendix to the Agreement, if the Agreement is terminated at the initiative of the Customer, and the amount of work performed by the Contractor by that moment exceeds the amount of payment made by the Customer, then on the basis of the current prices of the Contractor and the Certificate of work performed up to the moment termination of the Agreement, the Customer's debt to the Contractor is calculated, which is repaid within 3 working days from the date of signing (acceptance) of this Act by the parties.
OTHER TERMS
The Agreement comes into force from the moment of full payment for the Services by the Customer and ends with the full fulfillment of their obligations by the Parties.
After the conclusion of the Agreement, the only documents that determine the conditions for the provision of Services by the Contractor and regulate the relations of the Parties are this Agreement and the Task, fully paid by the Customer.
All disagreements arising between the Parties shall be settled through negotiations. The pre-trial procedure for resolving a dispute arising from relations regulated by the Agreement is considered mandatory. The period for pre-trial settlement of claims is 30 (thirty) days from the date of receipt of the relevant claim. If no agreement is reached on the settlement of the dispute, such a dispute is subject to consideration and resolution in court at the location of the Contractor in accordance with the current legislation of Ukraine.
The law of Ukraine applies to relations between the Customer and the Contractor.
Recognition by the court of any provision of the Agreement as invalid and unenforceable does not entail the invalidity of other provisions of the Agreement.
The Agreement concluded on the basis of the Offer, including all its integral parts, other documents drawn up in its execution, as well as information that became known to the other Party during the execution of the Agreement, is confidential information. Such information cannot be disclosed in any way without the written consent of the other Party, either during the term of the Agreement or after its termination. Otherwise, the guilty Party is obliged to compensate the injured Party for all losses caused by this, including lost profits.
All notices and communications sent under or in connection with this Agreement must be made in writing and will be deemed to have been properly sent if they are delivered by courier against the receipt of the receiving Party or sent by registered mail with acknowledgment of receipt, sent by fax, via e-mail and other means of communication, providing confirmation of the fact and date of receipt of messages by the other Party.
By concluding the Agreement, both parties recognize the legal force of all electronic correspondence, including the attached files sent, between the Customer's electronic box and the Contractor's electronic box.
The parties are obliged to immediately report changes in their postal addresses, bank details, phone numbers, fax numbers.